Terms of service

Last Updated: 14.01.2025


Welcome to www.fitfoxfamily.com. These Terms and Conditions (“Terms”) govern your access to and use of our website and any products or services, including online fitness courses, offered through our platform (collectively, the “Services”). By purchasing and using our Services, you agree to comply with and be bound by these Terms. If you do not agree, you may not use our website or Services.


1. General Information


1.1. These Terms apply to all users of the website, including browsers, vendors, customers, and merchants.

1.2. By accessing or using our Services, you represent that you are at least 18 years old or the legal age of majority in your jurisdiction.


2. Use of Services


2.1. Our fitness courses are for informational and educational purposes only. They are not intended to diagnose, treat, or prevent any medical condition.

2.2. You acknowledge that participation in any fitness program involves physical activity that carries the risk of injury. By purchasing our courses, you agree to assume all risks associated with participation and waive any claims against us.


3. Account Registration


3.1. To access our courses, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

3.2. We reserve the right to terminate accounts or cancel orders if fraudulent or unauthorized activity is suspected.


4. Payments and Refunds


4.1. Payments: All payments for courses must be made in full at the time of purchase. We accept payment through Shopify’s supported payment methods.

4.2. Refund Policy: Refunds are only provided in accordance with our refund policy, available at [Insert Link to Refund Policy]. Unless otherwise stated, all sales are final.

4.3. Currency: All prices are listed in € and include applicable taxes unless stated otherwise.


5. Intellectual Property


5.1. All content on our website, including course materials, videos, text, graphics, and trademarks, is owned by FitFoxFamily and protected under applicable intellectual property laws.

5.2. You are granted a limited, non-exclusive, non-transferable license to access and use the purchased content for personal use only. You may not copy, distribute, modify, or resell our materials without written permission.


6. Prohibited Conduct


By using our website and Services, you agree not to:

• Share or distribute course materials without permission.

• Use the website for unlawful purposes or to engage in fraudulent activity.

• Interfere with or disrupt the security of the website or our Services.


7. Disclaimer of Warranties


7.1. Our Services are provided “as is” and “as available” without any warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.2. We do not guarantee that our courses will meet your expectations, or that access to the website will be uninterrupted or error-free.


8. Limitation of Liability


To the fullest extent permitted by law, FitFoxFamily and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, including but not limited to physical injury, lost profits, or data loss.


9. Privacy


Your submission of personal information through the website is governed by our Privacy Policy, available at [Insert Link to Privacy Policy].


10. Governing Law


These Terms and any disputes arising from them shall be governed by the laws of [Your Country/State], without regard to its conflict of laws principles.


11. Changes to These Terms


We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically for updates.


12. Contact Information


If you have any questions about these Terms, please contact us at:

• Email: [Insert Contact Email]

• Phone: [Insert Contact Number]

• Address: [Insert Business Address]


By using our website and Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

1. Digital Products & Access

All programs, guides, PDFs, check-in forms, training logs, coaching materials, and digital content sold on this website are classified as digital products.

By purchasing a digital product, you receive personal, limited, non-transferable access for your own use only.

1.1 Non-Refundable Digital Products

Due to the nature of digital content:

  • All digital product sales are final
  • Digital products are non-refundable once access has been granted, regardless of whether the content is downloaded or used.
  • No refunds are provided for partial use, lack of results, or change of mind

By completing your purchase, you explicitly consent to immediate access and waive your right to withdrawal where applicable under EU digital content regulations.

Digital delivery is considered complete once access links or files are made available to the customer.

2. Personal Use Only / No Sharing

Access to digital products, tracking forms, check-in links, and coaching materials is strictly personal.

You may not:

  • Share, resell, distribute, or forward content or links
  • Allow third parties to access check-in forms or training logs
  • Publish or reproduce materials publicly or privately

Any unauthorized sharing or misuse constitutes a violation of these terms and may result in:

  • Immediate termination of access without refund
  • Legal action where applicable

3. Educational Purpose Only

All content, guidance, feedback, and coaching provided through this website and its digital products is intended for educational and informational purposes only.

Nothing provided constitutes:

  • Medical advice
  • Medical diagnosis
  • Physical therapy
  • Rehabilitation treatment

You acknowledge that FitFoxFamily and its coaches are not acting as medical professionals.

4. Client Health Responsibility

By purchasing and participating in any program or coaching service, you confirm that:

  • You are physically capable of participating, or
  • You have consulted with a qualified healthcare professional prior to starting
  • You understand the physical demands and risks associated with exercise

You are solely responsible for your own health, readiness, and decision to participate.

5. Assumption of Risk

You acknowledge that physical training involves inherent risks, including but not limited to:

  • Muscle strains or tears
  • Joint or connective tissue injuries
  • Cardiovascular stress
  • Delayed onset muscle soreness (DOMS)
  • Aggravation of pre-existing conditions

By participating, you voluntarily assume all risks, whether known or unknown.

6. Execution, Load & Environment Responsibility

You are responsible for:

  • Correct execution of exercises
  • Selecting appropriate loads, intensity, and volume
  • Training in a safe environment
  • Using equipment correctly

Any feedback or guidance provided does not replace your responsibility to train within your personal limits.

7. No Guarantee of Results

Training outcomes vary based on individual factors including consistency, recovery, genetics, lifestyle, and effort.

No guarantees are made regarding:

  • Strength gains
  • Muscle growth
  • Fat loss
  • Performance improvements

8. Limitation of Liability

To the maximum extent permitted by law, FitFoxFamily and its coaches are not liable for any injury, loss, or damages arising from:

  • Participation in training programs
  • Use or misuse of digital products
  • Failure to follow instructions
  • Ignoring medical advice

This applies regardless of whether training occurs at home, in a gym, or elsewhere.

9. Medical Conditions & Disclosure

You agree to disclose any relevant injuries, medical conditions, or limitations prior to participating.

Failure to disclose such information releases FitFoxFamily from responsibility for any resulting injury or complication.

10. Acceptance of Terms

By purchasing and accessing any digital product or coaching service, you confirm that:

  • You have read and understood these terms
  • You accept full responsibility for your participation
  • You agree to be bound by these conditions

You acknowledge that access to digital content begins immediately after purchase and that this constitutes full delivery of the product.

By completing a purchase on this website, you confirm that you have read, understood, and agree to these Terms of Service, including all digital product, refund, and health responsibility clauses.