Privacy Policy

Effective Date: 14.01.2025

Www.fitfoxfamily.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website www.fitfoxfamily.com and purchase our online fitness courses or interact with our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect the following categories of information to provide and improve our services:

1.1 Personal Information You Provide

• When You Make a Purchase: Name, email address, billing address, shipping address, phone number, and payment information.

• Account Creation: Login credentials such as email and password.

• Communications: Any information you provide when contacting us via email, chat, or forms.

1.2 Automatically Collected Information

When you visit our website, we automatically collect information about your device and browsing behavior, such as:

• IP address, browser type, device type, and operating system.

• Pages visited, time spent on pages, and other analytics data.

• Cookies and tracking technologies (see Section 6 for more on cookies).

1.3 Third-Party Data

We may receive additional information about you from third-party sources, such as payment processors or social media platforms, depending on how you interact with our services.

2. How We Use Your Information

We use the information collected for the following purposes:

• To Fulfill Orders: Processing payments, delivering course access, and providing customer support.

• Account Management: To manage and maintain your account, including password recovery.

• Personalization: Customizing content and course recommendations.

• Marketing: Sending promotional emails or updates about new courses, offers, or features (with your consent, if required).

• Analytics: To analyze website traffic and improve our website and services.

• Legal Compliance: To comply with legal obligations, such as tax regulations or responding to lawful requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with the following third parties to provide our services:

3.1 Service Providers

• Payment processors (e.g., Shopify Payments, PayPal, Stripe) to process transactions.

• Hosting providers, email marketing services, and analytics tools (e.g., Google Analytics).

3.2 Legal Compliance

We may disclose your information to comply with applicable laws, regulations, or legal processes.

3.3 Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

4.1 GDPR Rights (European Economic Area)

If you are in the EEA, you have the right to:

• Access your personal data.

• Request corrections or deletions of your data.

• Restrict processing or object to the use of your data.

• Request a copy of your data in a portable format.

To exercise these rights, please contact us at FitFoxFamily@gmail.com

4.2 CCPA Rights (California Residents)

If you are a California resident, you have the right to:

• Know what personal information we collect about you.

• Request deletion of your personal information.

• Opt-out of the sale of your personal information (we do not sell personal data).

To exercise these rights, please contact us at fitfoxfamily@gmail.com

5. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device to:

• Remember your preferences and login information.

• Analyze website traffic and user behavior.

• Deliver personalized advertisements (with your consent, if required).

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before interacting with them.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the “Last Updated” date revised accordingly. If the changes are significant, we will notify you via email or through a prominent notice on our website.

Your continued use of our website or services after any modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.